User guide Pipeline
Pipeline
See every deal by stage and move leads by dragging.
The board
Leads → Pipeline shows a column for every stage with the newest leads in it. The number at the top of each column is the total.
- Drag a card to another column to change its stage. For a "Lost" stage you are asked for the reason.
- Managers can show one team member's leads with the menu at the top right.
- Click a name to open the lead.
Stages
Admins set the stages in Settings → Stages: name, colour, order and type. A Won stage counts as a sale in the reports; a Lost stage asks for a reason.
Automations can react to a stage change, e.g. "moved to Site visit → book an appointment and send the address on WhatsApp".